We've setup Cloud PVR for subscribers. The coaxial cable feed is firmly connected to the Ignite TV Box and the wall jack. Anyone have hardware issues similar to this? All I want is the option to select my wireless network, and enter in security details. Techs are not given any info as well. Ignite TV Boxes signal issues I have 4 boxes on my own network plus personal devices (Bridged the Technicolor XB6, running my entire network off of a Nighthawk AX8). Looking for a Universal Remote that works with Ignite. 2 weeks ago. If the issue is still there, reboot modem - keep it unplugged for complete minute, do not reboot STB - just the modem. I don't know specifically, but it's the same platform as Comcast's Xfinity service, so maybe try googling that? I've connected my wireless headphones to it before. {{'global.metaTags.' They are sending a new box. I have been trying to reach Rogers all afternoon thru chat and phone. Press question mark to learn the rest of the keyboard shortcuts. Rogers forcing me to switch to Ignite TV. At this point, I would call into Rogers Tech Support and have them troubleshoot the problem from their end. What am I missing here?

Two boxes are running on the 2.4Ghz frequency (pulling a strong 300Mbs signal), the other two … Press J to jump to the feed.

Press J to jump to the feed. Please let us know how things go, especially if they give you some other helpful troubleshooting tips.

The goal of the Rogers Community is to help you find answers on everything Rogers.

The TV box, not the remote, is Bluetooth compatible. + currentState.metaTag + '.description' | translate}} Ignite TV & Internet | IPTV Bundles | Rogers The unofficial subreddit of Rogers, one of the largest telecommunication providers in Canada.

That's what we're here for! I have been in contact with Rogers. I assume the Ignite TV remote uses a bluetooth signal but I wanted to confirm before I bought a new Universal Remote. share.

- last edited they run fine for days at a time but then all of a sudden BOOM. They are designed to work with the built in ignite wifi signal which has both under the same name and use band-steering. I test the signal strength next to each box and run speed tests (using Ubiquiti WiFiman off my S8), the signal is fairly strong and my speed tests pull 150 to 200 Mbs at those spots. 2 weeks ago That's what we're here for! No signal after relocating cable box; No signal after relocating cable box Need Help? When it completes, try to Channel up/ down.

I have an older Universal Remote that uses a RF signal and it wont program with the Ignite remote. You can definitely use a universal remote, since if you Google "xfinity x1 universal remote" there's plenty of people who've done this. All video cables between the Ignite TV Box and the TV are firmly connected. Every few days the boxes running on the 2.4Ghz drop their connection rates by 90% (as low as 11Mbs) and the only way to get the boxes functioning normally is to restart my AX8. The goal of the Rogers Community is to help you find answers on everything Rogers. I'm moving soon - the new house is "cold" and does not currently have Rogers services. they aren't dead zones, signal strength is great. Good luck, and I hope that you are able to get this fixed soon. Can't find what you're looking for?

Press question mark to learn the rest of the keyboard shortcuts. @Ed28  Sorry to hear that. Using the “A” button on Rogers remote, choose System Refresh - will take about 15 minutes. Turn on suggestions . Just ask!

Just ask! I didn't think remotes could connect like that.

Can't find what you're looking for? I have 4 boxes on my own network plus personal devices (Bridged the Technicolor XB6, running my entire network off of a Nighthawk AX8). User config options are dumbed down to the point of frustration. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Recordings are made off the main feed so it's far less likely you'll miss a show due to a problem with a recording with Ignite. Anyone here use a Universal Remote with Ignite? I have noticed it happens when the signal bars on the ignite tv go from 3-2 bars. My ignite tv is on the 3rd floor and my my ignite modem is on the second floor and sometimes my channels take a bit to buffer and the quality takes a bit to go to HD. You also have another great support option: Send a Private Message to @CommunityHelps . The ignite TV boxes use both the 2.4G and the 5G networks. or are they programmed to only recognize this on the XB6 supplied router?

The unofficial subreddit of Rogers, one of the largest telecommunication providers in Canada.

I have a Digital TV "legacy" account.

I have ordered a mesh wifi extender from best buy to keep on the main floor. Really?

The Ignite TV Box is on, set to the appropriate input source and tuned to one of your subscribed channels. Having the boxes only connected to a 2.4G wifi signal can cause issues, as you see. Ignite has some features over digital TV that you may find enticing. Xfinity and Rogers use the same equipment and software for their 'Smart TV' system. cancel. I think when you set up voice it fully moves to Bluetooth.

I have an older Universal Remote that uses a RF signal and it wont program with the Ignite remote. Does the Ignite TV remote use a bluetooth signal? Two boxes are running on the 2.4Ghz frequency (pulling a strong 300Mbs signal), the other two are on the 5Ghz (pulling between 700-800Mbs). New comments cannot be posted and votes cannot be cast. Thanks for your suggestions. Next question would be is there a way to utilize both networks for these boxes (ie using smart connect on my router to allow these devices to switch automatically between networks?)

Anyone here use a Universal Remote with Ignite? I can't think of anything else to try other than directly connecting the set-top box to the Ignite modem using an Ethernet cable, if that's even an option for you. 11 comments.

The cool-down warning isn’t on your Ignite TV Box. Guess no TV until this gets corrected.

You no longer have to worry about an interruption in power or service at your house interrupting a recording. No documentation on using your own (Highly superior) WiFi infrastructure with the ignite TV boxes. The Community support team can also run the same diagnostic and connectivity tests as the other tech support teams, and they can also arrange for a replacement set-top box to get sent out if yours turns out to be defective. By way of background. I assume the Ignite TV remote uses a bluetooth signal but I wanted to confirm before I bought a new Universal Remote.



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