So if you are thinking about shopping HauteLook: THINK TWICE!!! Unsubscribe at any time. Whether you are attending prom for the first... We’re in this together!

The thing to know about these flash sales (and this is true for all outlet sites like this) is there are items that are truly on sale styles from previous seasons, or designs that have been discontinued and items that are made for specifically for outlet stores and flash sales. Invite a Friend, Get $20; HauteLook. Sometimes Nordstrom proper has cheaper prices.

Where style meets savings. We’ve teamed up with Nordstrom Rack to bring you a new way to shop HauteLook! Please , go back and start over and better items. About 6 wks ago I went back to HauteLook for the first time and made a purchase, thinking they HAD to have improved in those years! I ordered final sale merchandise online and the customer service representative and supervisor completely dismissed my request to return even though the store associate told me to call in and they would take care of it. Over and over . Long story short... ordered on 11/30 and didn't get my package until 12/12 because it sat in Hautelook's warehouse almost the entire time! Try to obtain as much information as you can about the model and make of the watch. 1 hour and 59 minutes later, they sent a cancellation notification for the jacket due to inventory issues. Make sure you can return the item if your not satisfied before you commit to buying. Take a minute to complete your profile to view your Nordy Club status and available points. The worst part was I waited 1 hour and 42 minutes on hold for them to tell me that the second should come in a few days.

Limited time only. If you want 3.5 weeks, they’ve obviously sold out! Worst website and customer service I have ever delt with in my life! Soft pulls do not activate "trigger leads."

Not remotely similar in type, size, shape, design, or anything, so not sure how they mixed up those items! I couldn’t understand the customer service rep and had to ask her to repeat herself several times. I recently placed an order for 5 items and three of those items got cancelled. Get it together Nordstrom Rack! I only placed the other items because of the initial two and when i placed my order there were several sizes in stock. Disturbing customer service! Horrible is the online customer service!! Everything arrived within a few weeks, together, and original as described products! HauteLook Cons: Coach does the same thing. We’ve redesigned our app to give you even more of what you love: style and savings. I have also returned a couple of items and had no problems. Can i return my haute look items at nordstrom store, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Unsubscribe easily.

Their customer service is amazing - I have recieved the wrong items a few times and they return it with no questions. The fee will automatically be deducted from your refund. Will return everything I can and take my business to SAKS and Neiman.

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Shop online or in store for brands you love at up to 70% off. Note: For items returned by mail, the return shipping fee is $5.95 for the US and $10.95 for Canada. Soooooo bad customer service, they did not solve any of my problems. Given the reviews here that I've now read, I'm inclined to not waste my time and to just write off the whole experience as a lesson learned. There are many practices credit companies and retailers engage in that are sketchy and legally shady. Hacking my credit card, Insecure site. A link has directed you to this review. My size wasn't in stock AT THE MOMENT, the sale was no longer on at Macy's, blah blah blah. what do i do? Get contact details that poster left for the company.

Hautelook / Nordstrom rack - Credit Card Hacked - Lack of Concern Oct 18, 2018 @ Pissed Consumer Orders on April 26th and received one of the items on April 30th. how can i get the stuff i ordered or at least a refund? They are thiefs. We use cookies for analytics, personalization, and ads. I followed instructions given by the second rep I talked to (as the first idiot said they don't price match at all) and proceeded to place my order. ... Nordstrom Nordstrom Rack HauteLook. I ordered a Derek Lam top on 8/21/18. One of my favorite stores. If I had seen this site first, I would not have placed the order at all. (I have had FANTASTIC experiences with Sierra Trading Post (for 20+ yrs!) I have to return the wrong item myself and still no sign of the right things. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All I tried 3x on Nordstrom Rack and Hautelook. Don’t know if I should laugh or cry at this point. They will also cancel your order for OUT of STOCK reason but wait! I have been a customer for 10 years and have spent a bunch of money on items I actually kept.

I got the worst. I find this funny considering it is 1 minute before the two hour cutoff to cancel your order. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Cant shop the web page unless you have the app. how do i get a refund?

I don't know why it has so many bad reviews? Please fix!!!! So now there’s probably 10’s of poor customers who are not going to receive their items. Also have a reputable Certified Rolex dealer look at the watch if you do choose to buy. I proceeded to do that and was given every excuse they could make up on the spot as to why I couldn't be credited the difference. Download the app now!ABOUT HAUTELOOK:At HauteLook, every day is a new discovery. I stood in line on a Monday night for 20 min while only two employees were at the register's. Its location on this page may change next time you visit. Download HauteLook | Nordstrom Rack and enjoy it on your iPhone, iPad, and iPod touch. Where it was separate from Norstrom‘s rack .

Totaled $250. You can’t search the brands by hitting their name within the sale anymore- most annoying!! I really wish I had come here first to read the reviews before placing my order online. Limited time only. They all had the exact same shipping label on them as the first incorrect packages, so the mailman told me that I would have to pay for the postage if I wanted to accept them, since Nordstrom had not payed them (it was >$11 per package). One of the customer agencies just simply left the chat after I said 'hello'. They acted super casual and said “are you sure you didn’t purchase this and have it shipped to Las Vegas?” I live in Pennsylvania. This company is not yet accredited. Compatible with iPhone, iPad, and iPod touch. What happened to on hold feature??? Got an email saying i return too many items. Also, I used to work in Loss Prevention (Security) for high-end retail and understand the inner workings of questionable practices ("customers", employees, and companies themselves). The management must be incompetent to gather those careless people. The all-new Nordstrom Rack App for Android puts the brands you love at up to 70% off right at your fingertips. EVERYTHING is a choice, they choose to engage in poor practices and not care about the customer at all. Contrary to a previous review eluding this site was not associated with Nordstrom it absolutely is. Well duh! I was repeatedly told that that charge was automatic and there was NOTHING they could do. I called back the next morning and was told to email the screenshot. You have to go and physically type that brand name - who has time for it! FAQ.

Please , go back and start over and better items. Finally called on the 3rd. I then phoned HauteLook to discuss this matter. Nordstrom and Nordstrom Rack have always been known as a retailer that puts their customers first. So I ordered two items only difference between them was the color. Watch your wallet!

I have multiple orders some as long as 2 months old that have not yet shipped. If you just have to buy from these shady people, at least keep all your info with you, because you most likely will need it, after 2 weeks of course. Sign up to receive our free weekly newsletter. The third thing which were shoes have been ‘shipped’ apparently but still no update on the delivery date. I came in today in the store to return an item, and it was not found on my email receipt, and all they could offer me is $10 instead of the $26 plus tax that I actually paid. Saw a designer, jewelery, which ended feb, 21 and do not remember her name.

Every weekend I have to search my bank statement to find out what has been refunded and it is very confusing. Bring your invoice and returnable item to your nearest U.S. Nordstrom Rack store or U.S. Nordstrom store. Never used their site but my card been hacked and transactions nearly totalling 1k spent in 6 transactions with them. Plus.

She said they don’t have that bag available and asked me to email her some pictures from the scratches. The business is a front and they are using soft credit pulls fishing for info IMO. In order to avoid a shipping fee, I added a couple random items to hit a $100 dollar total. A few days later, I got a knock on my door by our mail man who had 12 packages for me from Nordstrom rack, when I wasn’t expecting my packages from them until next week. Hassle free. I recently got my first shipment from Hautelook! Find Your Store.

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